TERMS & PAYMENTS POLICY
D2X Coaching
Purpose
This policy outlines payment expectations and participation terms for D2X Coaching sessions. It exists to ensure clarity, fairness, and consistency for all families.
Payments
All session fees must be paid in advance of training.
A place in a session is not confirmed until payment has been received.
Payments are required before the start of each block, course, or individual session (as applicable).
D2X Coaching reserves the right to refuse participation if payment has not been made.
Refunds & Cancellations
Payments are generally non-refundable once a session or block has started.
Refunds or credits may be considered at the discretion of D2X Coaching in exceptional circumstances (e.g. illness or injury).
Missed sessions are not automatically refundable or transferable.
Session Cancellations
D2X Coaching may cancel or reschedule sessions due to weather, safety concerns, or unforeseen circumstances.
Where possible, notice will be given in advance.
In the event of cancellation by D2X Coaching, an alternative session, credit, or refund may be offered.
Medical Responsibility
Parents/carers are responsible for ensuring players are medically fit to participate.
Any medical conditions, injuries, or additional needs must be disclosed prior to participation.
Behaviour & Conduct
All players and parents must follow the D2X Coaching Parent & Player Code of Conduct.
D2X Coaching reserves the right to withdraw participation if behaviour standards are not met.
No refund will be issued in cases where participation is withdrawn due to breaches of conduct.
Liability
Participation is at the player’s own risk.
D2X Coaching accepts no responsibility for loss or damage to personal belongings.
Liability is limited to the extent permitted by law.
Acceptance
By booking and attending sessions, parents/carers confirm that they have read and agree to these Terms & Payments.